If you run a landscaping or outdoor contracting business, your distributor should be more than just a supplier. They can be a valuable partner in your day-to-day operations. Choosing the right distributor can help your crews better perform their job, and deliver high-quality work for your customers.
Wondering how should you choose a distributor?
If you are in the midst of deciding on a new supplier, here are ten key questions you should be asking to make sure you’re aligning with a distributor who truly adds value to your company.
1. How will you help grow my business?
This can demonstrate whether they prioritize long-term relationships or just short-term sales.
2. What specific training or product support do you offer?
Find a distributor that helps your team stay informed in the field. Those who offer trainings surrounding your favorite services and products, are best-equipped to share their expertise with you.
3. Do you offer job site delivery, and how reliable is it?
Dependable delivery services can make or break your schedule.
4. How does your rewards program benefit me and my business?
Some distributors have rewards programs with confusing point values or low percentages earned. Make sure you’re getting the most with your purchases.
5. How do you handle issues like order errors or urgent changes?
It’s important to know how quickly they can resolve problems when they arise.
6. What tools or resources do you provide to help grow my business?
Some distributors offer marketing support, lead generation or commercial design services.
7. Can you give examples of how you’ve helped contractors like me succeed?
Success stories show whether they have a track record of supporting the growth of their customers, as opposed to prioritizing their sales.
8. Do you host trainings or webinars focused on current trends in the market?
A knowledgeable distributor will stay informed on the market and share their knowledge through webinars, articles or trainings.
9. What makes your company different from other suppliers in this space?
This helps you understand their unique strengths and what value they really bring.
10. How do you support contractors during the busy season or high-demand periods?
Their answer shows how well they manage inventory and whether or not they’ve structured their organization to meet your needs.
In Conclusion,
The right distributor can do more than just offer product. They can become a partner across several aspects of your business, and ensure you are exceeding the needs of your customers. By asking the right questions when you first begin investigating your supplier options, you’ll find the right distributor for you!